Privacy Policy

1. Introduction

Welcome to Kharian Currency Exchange. This Privacy Policy outlines how we collect, use, and protect the personal information of our clients. We are committed to ensuring the privacy and security of your personal information. This policy is designed to align with WhatsApp's Business Messaging Policy, as our communications may involve the use of WhatsApp Business Services.

2. Information We Collect

As part of our business operations, we collect personal information directly from clients who visit our physical office. The information we may collect includes, but is not limited to:

• Full Name
• Contact Information (e.g., phone number, email address)
• Address
• Identification Details (e.g., national ID, passport number)
• Any other relevant information required to provide our services

3. How We Use Your Information

The information we collect is used solely for the purposes of providing our services to you. This may include:

• Registering and managing your account with Kharian Currency Exchange.
• Communicating with you regarding our services, including through WhatsApp Business Services, if you opt-in.
• Providing customer support.

4. Communication via WhatsApp

We may use WhatsApp Business Services to communicate with you for service-related purposes. By providing your mobile phone number and opting in to receive communications via WhatsApp, you consent to receiving messages from us. You can opt out of receiving messages or calls at any time by notifying us. We strictly adhere to WhatsApp's policies, including the WhatsApp Business Messaging Policy. We do not use WhatsApp to send unsolicited messages, and we respect all requests to discontinue communications via WhatsApp.

5. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, loss, or destruction. We do not share or sell your personal information to third parties unless required by law or with your explicit consent.

6. Your Rights

You have the right to access, correct, or request the deletion of your personal information held by us. You may also withdraw your consent to receive communications from us at any time. To exercise your rights, please contact us using the details provided below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

• Kharian Currency Exchange
• Via Delle Terme 7, Merano, 39012
• +0039-3286433416
• KharianExchange@itkce.com
• INFO.KCEITALY@GMAIL.COM

Thank you for trusting Kharian Currency Exchange with your personal information. We are committed to protecting your privacy and ensuring a secure and transparent experience for all our clients.